How do I cancel my order?
Will my personal information be shared?
No. We never share your data with third parties without consent.
Is my payment information secure?
Yes, we use SSL (Secure Socket Layer) encryption and secure payment gateways to protect your data.
Can I sell Klysera products in my store?
Yes! Contact us for bulk pricing and reseller partnerships.
Do you offer meal plans or dietary guidance?
Yes! We provide free meal guides with some products and personalized nutrition advice on request; at affordable costs.
How do I know which supplement is right for me?
Check out our detailed product descriptions or contact us for personalized recommendations.
How do I cancel my order?
If your order hasn’t shipped yet, you can cancel it from your account dashboard or contact support.
When will I receive my refund?
Refunds take 3-5 business days after we process the return
What is your return policy?
We accept returns for damaged or incorrect items within 2 days of delivery.
How does the loyalty program work?
Earn points for every purchase, referral, or review, and redeem them for discounts on future orders.
Do you have a subscription service?
Yes! You can subscribe for regular deliveries of your favorite supplements and enjoy discounts.
Are your products approved by regulatory bodies?
Yes, all our supplements meet local and international quality standards before being sold.
Where do you source your ingredients?
We source high-quality, ethically produced ingredients from trusted suppliers worldwide.
Can I use your supplements if I have a medical condition?
While our products are designed for health benefits, consult your doctor before use if you have any medical condition.
Are your products organic and gluten-free?
Many of our products are organic, gluten-free, and non-GMO. Check product descriptions for specifics.
How can I track my order?
You will receive an email with tracking details once your order ships
How long does shipping take?
Deliveries take 24 to 48 hours around Kampala.
As of today, upcountry orders are not being taken.
What payment methods do you accept?
We accept Mobile Money (MTN & Airtel) and Credit/Debit Cards. We also accept direct cash on delivery.
How do I place an order?
Just browse our categories, add items to your cart, and check out securely.
Do you offer customized nutrition plans?
Yes! We provide personalized supplement plans based on your dietary needs and health goals.
How is Klysera different from other nutrition stores?
We focus on evidence-based, high-quality ingredients and provide expert recommendations tailored to your health needs.
What is Klysera
Klysera is an Online Nutritional Store offering premium supplements, superfoods, and wellness products to support your health.